LA Family Housing serves as the lead CES provider in Service Planning Area 2 in Los Angeles County. SPA 2 serves over 1750 sq. miles with a total population of just over 2 million people—of which 7,700 on any given night are experiencing homelessness. In our role as CES leads, we are tasked with coordinating all the homeless services within the region with our partners and subcontractors. Those services include: outreach, in-reach, navigation, interim housing, matching and location and stabilization.

Our extensive understanding and knowledge of the CES system and how each of the components functions has led to LAFH being called upon to speak/train others across the Country. We have provided several trainings on CES 101 and 102, Shared Housing, Stabilization in Rapid Rehousing, Stabilization in PSH, Diversion, Organizational Re-Structure and Management, Low-Barrier Shelter, and more.

Our Services


Organizational Restructure


Leadership Development


Programs & Systems Evaluation


Best Practices in Effective Service Delivery


Development & Implementation of the Coordinated Entry System

Our Team


Kris Freed
Chief Programs Officer

Kris Freed oversees a team of 240 staff at LA Family Housing, ranging from clinical social workers to participant advocates in our Programs and Operations Department.

Kris was integrally involved in the development, implementation, and roll-out of the Coordinated Entry System (CES) for Families in Los Angeles currently oversees the service delivery system for single adults and families in Service Planning Area 2, the second largest and most populous region in Los Angeles County. In her role, she directly manages over $30 million in local and federal dollars, eight collaborative subcontracted partners, over 600 households interim housing, and another 750 in rapid rehousing and permanent supportive housing units.


Alynn Gausvik
Sr. Director of Engagement

This is a bio.

Kim Roberts
Sr. Director of Housing Stabilization


Kimberly has a decade of experience working with communities impacted by housing instability. She earned her MSW degree and began her career providing direct services to youth and families experiencing homelessness. Her background with high barrier families assisted her to step in to a direct practice role with LA County’s Department of Mental Health. There she was integral in developing and training on field-based trauma informed models for working with high barrier populations. Currently, she is a practicing Licensed Clinical Social Worker and serves as the Senior Director of Housing Stabilization at LA Family Housing. In her role, she oversees multiple Rapid Rehousing, Prevention, and Employment Programs and develops data driven strategies to support households transitioning out of homelessness and into permanent housing.

Kimberly’s practice in community clinics and in multiple systems of care has allowed her to develop a holistic clinical understanding of the impact of homelessness on diverse groups. She seeks to share this with organizations and communities across the country by providing technical assistance to systems seeking to improve housing stability. She has been invited to speak about these topics by the multiple national conferences, National Alliance to End Homelessness, National Association of Social Workers, and the California Department of Social Services.

  • We were extremely fortunate to bring LAFH trainers to Santa Cruz County to provide homeless service providers with much needed homeless diversion trainings and help us refine our housing navigation and stabilization practices. The trainers were able to quickly and seamlessly adapt their trainings to meet the specific needs and knowledge base of each training group. They brought an incredible depth of knowledge both from their actual practice and national research, and were able to present the information in a comprehensive, compelling, and entertaining manner.
    — Jessica Scheiner, County of Santa Cruz
  • Kris's training assisted our Continuum of Care in expanding coordinated entry, adding diversion services, and improving our housing focused case management. Kris's trainings are always well prepared, informative, as well as entertaining. Kris is quick to engage her audience and build a rapport which allows the audience to actively participate in the topic(s) being discussed.
    — Georgiana Devine, Palm Beach County Homeless Continuum of Care Program
  • NAEH has requested Kris to speak on several occasions at our national conference on homelessness because of her vast experience in providing evidence-based homeless interventions including low-barrier shelter, rapid re-housing, diversion, and other housing assistance. I often refer other communities in the field to her to get advice and assistance since LAFH is an excellent organization, very much due to her vision and leadership. Kris is an excellent presenter, trainer, and colleague and is widely considered and deeply respected as an expert in our field.
    — Cynthia Nagendra, National Alliance to End Homelessness